FQA

1. Are your items machine washable?

Yes, most of our items are machine washable. We recommend using cold water on a gentle cycle and tumble dry low. Please refer to the care label on each item for specific washing instructions.

2. How long does shipping take?

Orders are processed in 1–2 business days. Standard U.S. shipping takes 7–15 business days. See our Shipping Policy for more.

3. Do you ship internationally?

Not at the moment. We currently only ship within the United States.

4. Can I return or exchange an item?

Yes! We accept returns on unused and unopened items within 30 days of delivery. For full details, check our Return & Refund Policy.

5. How do I track my order?

You’ll receive a tracking number via email once your order ships. You can use that link to follow your delivery status.

6. Can I cancel or change my order after placing it?

If your order hasn’t shipped yet, we may be able to help. Please contact us at [email protected] as soon as possible.

7. How can I contact customer service?

You can reach us by:

• Email: [email protected]

• Phone: +1 (818) 408-4185

• Hours: Monday–Friday, 9 AM – 6 PM PST